Last Updated: April 25, 2023
Welcome to BritExplore. These Terms of Service ("Terms") govern your use of the BritExplore website and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully.
BritExplore is a travel agency specializing in tours and travel experiences throughout Great Britain. Our Services include, but are not limited to, arranging travel accommodations, organizing tours, providing travel information, and facilitating travel-related bookings.
By accessing or using our Services, creating an account, or completing a booking, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.
If you are using our Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall refer to both you and such entity.
If you do not agree to these Terms, you must not access or use our Services.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.
It is your responsibility to review these Terms periodically. If you do not agree to the modified Terms, you should discontinue your use of our Services.
To access certain features of our Services, you may need to create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
We reserve the right to suspend or terminate your account at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of our Services, us, or third parties, or for any other reason.
BritExplore provides services related to travel planning and booking within Great Britain. Our Services may include:
We strive to ensure that our Services are available at all times. However, we do not guarantee that our Services will be available at all times or be uninterrupted. We may suspend, withdraw, discontinue, or change all or any part of our Services without notice.
Our Services may include services provided by third parties, such as hotels, transportation providers, and tour operators. We are not responsible for the actions or omissions of such third parties. Your use of third-party services may be subject to separate terms and conditions imposed by those third parties.
When you make a booking through our Services, you agree to provide accurate and complete information for all travelers included in the booking. By completing a booking, you represent that you have the authority to accept these Terms on behalf of all travelers included in the booking.
A booking is not confirmed until you have received a written confirmation from us. We reserve the right to refuse any booking at our discretion.
All prices are listed in British Pounds (GBP) unless otherwise specified. Prices are subject to change until your booking is confirmed.
Payment terms will be specified during the booking process. You may be required to pay a deposit at the time of booking, with the balance due before the commencement of your travel. For certain services, full payment may be required at the time of booking.
Payment methods accepted include credit cards, debit cards, bank transfers, and other methods as specified during the booking process. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
Prices may not include all applicable taxes, fees, and charges. You are responsible for paying all applicable taxes, fees, and charges as indicated during the booking process or as required by law.
Cancellation policies vary by service and will be specified during the booking process. In general:
All cancellation requests must be made in writing to our customer service team.
We reserve the right to cancel a booking at any time for any reason, including but not limited to force majeure events, safety concerns, or insufficient participants. In the event of cancellation by us, you may be offered a full refund or an alternative service of equivalent value.
If you wish to make changes to a confirmed booking, please contact our customer service team. We will make reasonable efforts to accommodate your request, but changes cannot be guaranteed and may incur additional charges.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
Our Services and their entire contents, features, and functionality (including but not limited to all information, software, text, images, graphics, logos, icons, and videos) are owned by BritExplore, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms do not grant you any right, title, or interest in the Services, or any content, features, or functionality of the Services.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your personal, non-commercial use.
You may not:
YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTY THAT OUR SERVICES WILL MEET YOUR REQUIREMENTS, BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, OR BE ACCURATE, RELIABLE, COMPLETE, LEGAL, OR SAFE.
WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY TRAVEL INFORMATION PROVIDED THROUGH OUR SERVICES, AND WE ARE NOT RESPONSIBLE FOR ANY ERRORS, OMISSIONS, OR INACCURACIES IN SUCH INFORMATION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BRITEXPLORE, ITS DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, OUR SERVICES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES GIVING RISE TO THE LIABILITY.
THE LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU.
You agree to defend, indemnify, and hold harmless BritExplore, its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
These Terms and your use of the Services shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any choice or conflict of law provision or rule.
Any dispute arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration. The arbitration shall be conducted in London, England, in the English language, and the decision of the arbitrator shall be final and binding.
This arbitration agreement does not preclude you from bringing issues to the attention of appropriate federal, state, or local agencies, nor does it preclude you from seeking remedies available under applicable consumer protection laws.
If any provision of these Terms is held to be unenforceable or invalid, such provision shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and BritExplore concerning your use of the Services.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
If you have any questions about these Terms, please contact us at:
BritExplore
42 Baker Street
London, W1U 6RP
United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567